What is Concierge Medicine?
You may have heard of membership medicine, retainer medicine, or a concierge medical practice in the news or from friends. The benefits – like no-wait visits– sound appealing, so you looked up our website.
We’re here to tell you that you’ve arrived in the right place. Concierge medicine is an improved approach to healthcare that puts you at the center. Unlike many aspects of medical care, this subject is not at all complex. And that’s our secret. By keeping healthcare simple, we’re able to offer an extraordinary experience.
Find out more about WellcomeMD’s approach to concierge medicine
Get Same-Day Appointments Without the Wait
Do you dread going to urgent care for a simple illness? Or do you get frustrated when your primary care physician is booked out for weeks on end? Get the care you need when you need it with concierge medicine.
At Wellcome MD, our doctors always have time for you. Many of our clients are executives, small business owners, and busy parents. We know that your schedule is busy and your health is important. You shouldn’t have to compromise on either.
Not able to come in for an appointment? We offer a number of convenient telehealth options so you can get answers wherever you are.
Rethinking How Healthcare Operates
So, how are we able to offer high-quality same-day appointments? That’s an important question when considering concierge medicine.
In short, concierge medicine reorganizes how your family doctor's office works in order to provide more attentive, more personalized care for patients.
WellcomeMD physicians have less than half the number of patients as a typical concierge physician… which means that we always have time for you. Our jobs also don’t end with medical advice. As a team, we create, manage, and help you execute a plan for your optimal health. Our goal is to become your health partner, guiding you toward feeling your very best.
In addition, we keep insurance administration to a minimum. We also don’t have to answer to large hospital system bureaucracy. As a smaller clinic, we’re free to focus on what matters: providing patients with the very best in primary care.
Convenient, Compassionate, and Effective
What is concierge medicine? Here are three adjectives that best describe us. At Wellcome MD, we never compromise on what matters most to you.
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Concierge medicine offers patients unparalleled convenience by providing 24/7 access to their doctors, same-day or next-day appointments, and longer consultation times. This model eliminates long waits and rushed visits, ensuring that patients receive timely and thorough care tailored to their schedules.
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The concierge medicine model fosters strong patient-doctor relationships through personalized, attentive care. Doctors have the time to listen to patients' concerns, understand their unique health histories, and provide empathetic support. This approach enhances trust and improves overall patient satisfaction.
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With a focus on preventive care and early intervention, concierge medicine is highly effective in managing and improving health outcomes. The comprehensive, personalized care plans are designed to address each patient's specific needs, resulting in better disease management, reduced hospitalizations, and improved overall well-being.
Download our free “What is Concierge Medicine?” eBook
Our free eBook will explain WellcomeMD’s approach to concierge medicine and how it can benefit you and your family. Fill out this form to download your copy today.
7 Reasons People are Switching to WellcomeMD’s Concierge Model
A "waitless" waiting room
Same day or next day appointments for acute care needs
Physician access day and night, seven days a week
Half-hour appointments (or longer, as needed)
"Gold standard" annual physical examinations
Health coaching
Coordination of specialist care, and referrals
The doctor can go with you to see specialists
Assistance with a second opinion for treatment options
A Checklist for Considering Concierge Medicine
If you’re weighing the possibility of membership in a concierge practice, take a moment to answer these brief questions about your current health experiences… If you answer “no” to the following questions, it may be time for a switch
Has my doctor worked out a list of health goals for me, and how to accomplish them?
Do I spend only a very few minutes in my doctor's waiting room?
Is my doctor, or an on-call doctor, available 24/7?
Can my doctor greet me by name?
Is my annual physical exam thorough, and does the doctor go over the results with me, in detail?
Does my medical practice offer fitness and nutrition counseling in coordination with the doctor?
Get Started With Concierge Medicine at Wellcome MD
To summarize, concierge Medicine is a personalized healthcare model that offers patients enhanced access to their doctors and comprehensive, individualized care. Unlike traditional practices, concierge medicine provides 24/7 communication, same-day or next-day appointments, and extended visit times, ensuring thorough and attentive medical care tailored to each patient's needs.
Join Wellcome MD's Membership to experience the benefits of concierge medicine. Enjoy the convenience of direct access to your dedicated physician, compassionate care focused on your unique health journey, and effective treatments designed to optimize your well-being.
Become a member today and take control of your health with Wellcome MD.
Our Physicians
JENNIFER CHUNG, MD
RICHMOND
Jennifer Chung, MD is board-certified by the American Board of Internal Medicine and currently completing training for Board certification in Functional Medicine by The Institute of Functional Medicine, with expertise in functional medicine and nutrition.
TASHA DICKERSON, MD
RICHMOND
Tasha Dickerson, MD is certified in family medicine by the National Board of Physicians and Surgeons. She has nearly two decades of practice in family medicine, and has a special interest in, and has completed coursework in, functional medicine.
CHARITY KATES, MD
MOORESVILLE & CHARLOTTE
Dr. Charity Kates is board certified in Family Medicine and certified by the Institute of Functional Medicine. Her current practice is integrative, mixing those traditional science-backed medical techniques with functional-medicine options
GARY KLEIN, MD
CHARLOTTE
Gary Klein, M.D. is an Emory University family medicine trained specialist with over 30 years’ experience. His clinical career includes emergency medicine, acute care, and hormone therapy. Trained in Family and Preventative Medicine, he is currently enrolled in the American Academy of Functional Health.
BETSY MILLER, MD
RICHMOND
Betsy Miller, MD is board-certified by the American Board of Internal Medicine. Dr. Miller holds a special interest in integrative medicine and blends conventional and functional medicine to find a wellness plan that meets the needs of each patient.
OLIVIA MANSILLA, MD
RICHMOND
Olivia Mansilla MD, is board-certified in Internal Medicine. She was born in Guatemala, is fluent in Spanish, and has lived in the United States for the past 33 years. She has 20 years of experience managing all aspects of internal, primary, and geriatric care.
RICHARD D. PEEBLES, MD
RICHMOND
Richard Peebles, MD, is board-certified by the American Board of Internal Medicine with over 20 years experience practicing in Richmond. His specialties are in joint pain, treating chronic diabetes, chronic high blood pressure, cholesterol management, among other chronic conditions.
NISHAN SENEVIRATNE, DO
RICHMOND
Nishan Seneviratne, DO received his undergraduate degree from Virginia Tech, earned his D.O. from Campbell University in North Carolina. He is currently completing training for certification in Functional Medicine by The institute of Functional Medicine.